#!/bin/sh TOP_DIR=../ cat < QVidium Service and Support
PhoneCall us: +1 (858) 792 6407

Setup Guide and Codec Management Software

The Codec Management software allows you to identify QVidium Codecs on your local network and to configure your QVidium Codec's network settings.
! file=$(ls notes/*EncoderDecoderBasicSetupGuide*) link_label=$(basename "$file") FILE=`echo "$file" | sed 's/ /%20/g'` echo "Click here for setup guide
" for file in files/QVidiumCodecManager-*.msi files/QVidiumCodecManager-*.jar do case "$file" in *jar*) link_label="Click here for JAVA Codec Management software" ;; *) link_label="Click here for Windows PC Codec Management software" ;; esac FILE=`echo "$file" | sed 's/ /%20/g'` echo "$link_label
" done cat <

Repair

For repair please call the QVidium Support Line at +1 858-792-6407.

If you need to send a product in for repair, please first call our Support Line to obtain a Return Merchandise Authorization (RMA) number. Then download and complete this RMA form.
NOTE:You MUST return the completed RMA form WITH the product AND have a VALID RMA number.

Teamviewer Support

Click here for help via Teamviewer

Codec Trouble-shooter

Click here for help trouble-shooting common codec problems

Product Manuals

! for file in manuals/*.pdf do link_label=$(basename "$file") FILE=`echo "$file" | sed 's/ /%20/g'` echo "$link_label
" done cat <

Codec Software Updates

QVEnc, QVDec, QVPro and QVSD Models

Codec Reset Scripts

QVEnc, QVDec, QVPro and QVSD Models
! cat <

App Notes

! for file in notes/App*.pdf do link_label=$(basename "$file") case "$link_label" in *EncoderDecoderBasicSetupGuide*) true ;; *) FILE=`echo "$file" | sed 's/ /%20/g'` echo "$link_label
" ;; esac done cat <

Other Information

! for file in other/*.pdf do link_label=$(basename "$file") FILE=`echo "$file" | sed 's/ /%20/g'` echo "$link_label
" done cat <

Discontinued Product Firmware Updates

QVAVC HD/SD Codec

Discontinued Product Manuals

! for file in manuals/Old/*.pdf do link_label=$(basename "$file") FILE=`echo "$file" | sed 's/ /%20/g'` echo "$link_label
" done cat <
To contact us:
Phone: +1 (858) 792 6407 | E-Mail: info@QVidium.com

Copyright © 2017 QVidium Technologies. All rights reserved.

!