Web Update Instructions (Models: QVSD, QVPro, QVENC and QVDEC ONLY)

Changes

WARNING: If upgrading from application version 259 or older to the current version, we strongly recommend that you first set the password for user "admin" using the System->Password menu and write it down BEFORE doing the update. The current application firmware disables root access to help enhance security, and will require logging in as user "admin". This additional step to the procedures below will insure that you will have the correct password to get you back into the unit after the update.

WARNING: DO NOT use to update QVSDI, QVMP2C or QVAVC codecs!
NOTE: You will need physical access to POWER CYCLE the codec after the update.
NOTE: As an alternative, you can also follow the software reset instructions to install updates, or follow the Telnet Update Instructions, below.

  1. Stop all video streams (stop encoder, decoder and transcoder if running)
  2. Reboot the codec
  3. Point your browser to the System->Watchdog menu and STOP the watchdog timer.
  4. If you have version 280 or greater, click on the following to download to your computer: If you have version 247 through 279, click on the following to download to your computer: If you have version 246 or lower, click on the following to download to your computer:
  5. Go to the unit using your web browser and click on System->Update
  6. Browse to the file you downloaded and click Update
    After waiting up to about 30 seconds for the file to download, the screen should say Updating and your update should begin.
  7. If you downloaded more than one .pkg file, go to step 5 to install the other updates.
  8. After the screen says Update finished, Power Cycle your codec (unplug and replug power cord) to reset your codec.

Other Software

Options
Patches
CDN
SSH Tunnel
Firewall
Encryption
Remote Logging
Low Delay Capture Source
QVidiumCodecManager-4.jar
QVidiumCodecManager-7.msi
The MSI file only installs on a Windows PC. The JAR file requires Java Run Time 7u67 for later.'

Telnet Update Instructions (Models: QVSD, QVPro, QVENC, and QVDEC ONLY)

WARNING: DO NOT use to update QVSDI, QVMP2C or QVAVC codecs!
NOTE: This procedure completely updates all software from any previous version.
NOTE: You may need physical access to POWER CYCLE the codec after the update.
  1. Stop all video streams (stop encoder, decoder and transcoder if running).
  2. Reboot the codec.
  3. Point your browser to the System->Watchdog menu and STOP the watchdog timer.
  4. From a command prompt, Telnet into codec, type: "telnet <IP Address of codec>". (See manual for username and password, and for resetting password.)
  5. Use wget to get the current wupdate command. Make certain you have entered a gateway for the LAN port you are using.
    (Skip this step when updating from versions greater than 276.) 
    cd /tmp
wget http://69.5.14.25/qvpro/wupdate
chmod 755 wupdate
cp wupdate /qvidium/sbin/
  6. Use wupdate to download and update over the Internet. At the command prompt, type the following commands, in the order shown.
    Wait until each command completes before typing the next one: 
    wupdate 247 k
wupdate 196 r
wupdate
  7. Synchronize the file system and reboot by typing the following at the prompt: 
    sync
reboot