Remote Logging

This software requires application 277 or greater

You can use the free edition of Kiwi Syslog Server to receive log messages from up to 5 encoders or decoders.

  1. Download and install the Kiwi Syslog Server software.
    Click Here to download.
    You need to scroll to the bottom of the page and click on the Download button under the Email field.
    We suggest installing the Kiwi Syslog Server as a Application (not a service).
  2. Modify the Windows Firewall
    During the installation process it modified the Windows Firewall and added itself as "Public" access, but not "Private" access. To see syslog messages from your private network you need to go to the Windows Control Panel and go to the Firewall app to edit the Kiwi Syslog Server to allow Private access.
  3. Download SyslogServerSettings.ini to your desktop.
  4. Configure Kiwi Syslog Server with SyslogServerSettings.ini file.
    The Firewall on the encoder and decoder sends syslog messages as priority user.debug. We created two rules for the Kiwi Server to save user.debug messages separate from all other messages in the SyslogServerSettings.ini file.
    Use the File->Import setting from INI file to import the SyslogServerSettings.ini file.
  5. When the encoder or decoder sends messages to the Kiwi server there will two displays, see
  6. The Kiwi server saves the logs to C:\Program Files\Syslogd\Logs.
  7. Point your Web browser to the System->Syslog Conf menu on the encoder and decoder web GUI to enabled the System Log to be sent to a remote IP address.
  8. To enable the decoder to log additional network status, do the following:
    • Download LogUnrecovered.pkg to your desktop to log only packets that ARQ did not recover.
    • Download enable_more_decoder_logging.pkg to your desktop to log all dropped packets.
    • Point your Web browser to the System->Update menu on the decoder web GUI to install the LogUnrecovered or enable_more_decoder_logging.pkg file, as desired.