Setup Guide and Codec Management Software

The Codec Management software allows you to identify QVidium Codecs on your local network and to configure your QVidium Codec's network settings.
Click here for setup guide
Click here for JAVA Codec Management software
Click here for Windows PC Codec Management software

Repair

For repair please call the QVidium Support Line at +1 858-792-6407.

If you need to send a product in for repair, please first call our Support Line to obtain a Return Merchandise Authorization (RMA) number. Then download and complete this RMA form.
NOTE:You MUST return the completed RMA form WITH the product AND have a VALID RMA number.

Teamviewer Support

Click here for help via Teamviewer

Codec Trouble-shooter

Click here for help trouble-shooting common codec problems

Product Manuals

Encoder-Decoder-Basic-Setup-Guide.pdf
QVARQLinuxManual-v4.pdf
QVCodec4K Manual-v7.pdf
QVDEC4K Manual-v1.pdf
QVENC-QVDEC Manual-v20.pdf
QVENC-QVDEC-QVPRO Manual-v19.pdf
QVENC4K Manual-v2.pdf
QVSD Codec Manual-v3.pdf

Codec Software Updates

QVEnc, QVDec, QVPro and QVSD Models

Codec Reset Scripts

QVEnc, QVDec, QVPro and QVSD Models

App Notes

AppNote_5CentsCDN_3rdStream.pdf
AppNote_AWS-Proxy_Setup.pdf
AppNote_How_to_Set_Up_an_SSH_Tunnel_on_a_QVCodec4K.pdf
AppNote_InternetSecurity.pdf
AppNote_LiveInternetStreaming.pdf
AppNote_LowDelayStreaming-PC.pdf
AppNote_MasterLicense.pdf
AppNote_NetworkRequirements.pdf
AppNote_ProcedureForUsingNetworkDrive.pdf
AppNote_UStreamPublish.pdf

Other Information

70th Technology Engineering Emmy Honorees Press Release-FINAL.pdf
ARQ v4.pdf
QVAVC CE Declaration of Conformity.pdf
QVENC-QVDEC CE Declaration of Conformity.pdf
QVPRO CE Declaration of Conformity.pdf
QVidium Media Server and IPTV and Flash Media Examples v4.pdf
QVidium_Product_Overview.pdf

Discontinued Product Firmware Updates

QVAVC HD/SD Codec

Discontinued Product Manuals